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Robin Thompson I was so disappointed that the ornament I ordered as a gift showed up completely crushed! I've reached out to Sugarboo multiple times this past week via email and phone calls and no one is responding. It's quite discouraging.
Hi there! Thank you so much for bringing this to our attention! We've placed a replacement order for you for this item! You will receive a new order confirmation email, but rest assured you will not be charged for this! This is just so you can keep track of the replacement order!